Long Term Care Ombudsman Program
Address:
611 Central Avenue
Towson, MD 21204
Towson, MD 21204
Telephone(s):
(410) 887-4200 (O) (410) 887-4200 (Info)
Email:
[email protected]
Fax:
(410) 887-8795
Hours:
8:30 AM - 4:30 PM - Eastern Time, M-F
Languages:
English
Description:
The Ombudsmen help residents of nursing homes and assisted living facilities (and their families) investigate and resolve complaints through the use of advocacy, negotiation, and mediation skills. Also trained volunteers serve as "eyes and ears".
Special Notes:
Education is an important part of the Ombudsman program. Ombudsmen educate nursing home and assisted living staff through in-service trainings, and educate families and residents regarding resident's rights.
Cities Served:
Baldwin, MD
Baltimore, MD
Boring, MD
Brooklandville, MD
Butler, MD
Catonsville, MD
Chase, MD
Cockeysville, MD
Dundalk, MD
Essex, MD
Fork, MD
Fort Howard, MD
Freeland, MD
Garrison, MD
Glen Arm, MD
Glyndon, MD
Gwynn Oak, MD
Halethorpe, MD
Hunt Valley, MD
Hydes, MD
Kingsville, MD
Long Green, MD
Lutherville Timonium, MD
Maryland Line, MD
Middle River, MD
Monkton, MD
Nottingham, MD
Owings Mills, MD
Parkton, MD
Parkville, MD
Perry Hall, MD
Phoenix, MD
Pikesville, MD
Randallstown, MD
Reisterstown, MD
Riderwood, MD
Rosedale, MD
Sparks Glencoe, MD
Sparrows Point, MD
Stevenson, MD
Towson, MD
Upper Falls, MD
Upperco, MD
White Marsh, MD
Windsor Mill, MD
Zip Codes Served:
21013
21020
21022
21023
21027
21030
21031
21051
21052
21053
21055
21057
21065
21071
21082
21087
21092
21093
21094
21105
21111
21117
21120
21128
21131
21133
21136
21139
21152
21153
21155
21156
21162
21204
21207
21208
21219
21220
21221
21222
21227
21228
21234
21236
21237
21244
21250
21251
21252
21282
21284
21285
21286
