Elder Care Servies Serving Bothell, WA

This is the Seattle/King County Area Agency on Aging Administrative Office. All calls for services should go through Senior Services' Information & Assistance (206-448-3110 or [email protected]).

Online Resource Directory for information on over 900 community programs & services.  The Senior Source Resource Guide, is our printed directory of services in Snohomish County, updated in May of each year. For your free copy of the Senior Source Resource Guide call Senior I & A at 425.513.1900 or Toll Free, 1-800-422-2024, or email us at [email protected]  Resource Lists are available on a variety of topics (i.e., nursing homes, senior housing, retirement/assisted living, home care services, adult day care/respite, senior centers, dental resources, utility discounts, employment programs, and transportation options) Assistance with Accessing Services...  In-depth assessment by phone to determine client needs and, if appropriate, refer to other community services or programs.  Phone consultation for family members (or other involved persons).  Assistance by phone to help older adults receive appropriate benefits and services.

Primary Information & Assistance

Long Term Care & Aging is a Division of the Human Services Department of Snohomish County Government

The Washington State Long Term Care Ombudsman Program protects the rights of residents of long term care facilities (adult family homes, boarding homes, and nursing homes) and empowers residents and their families to advocate for high quality and compassionate care. An ombudsman is a volunteer who listens to concerns and questions and works with residents, families, staff, local and state agencies and other organizations to resolve problems or answer questions. Your Ombudsman Will... Advocate for the rights of residents in long-term care facilities. Work with residents, families, operators and staff of facilities to meet the needs and concerns of those who live there.

Trained volunteers will explain Medicare, Medicare + Choice, Medicare supplement, employee related and individual health insurance plans, long-term care insurance and provide medical billing assistance.

Administers service programs for in-home, community and residential LTC for seniors and persons w/ disabilities, including persons with developmental disabilities.