Long Term Care Ombudsman

Address:

3299 Gull Road
Kalamazoo, MI 49048

Telephone(s):

(269) 373-5161 (O)
(866) 485-9393 (Info)
(866) 485-9393 (SFT)
(800) 332-4802 (RFT)

Website:

http://www.kalcounty.com/aaa

Email:

[email protected]

Fax:

(269) 373-5227

Hours:

8AM to 4:30PM, Eastern Time, M-F

Driving Direction:

Located within the Health & Community Services Building on Gull Road, just east of Borgess Hospital. The LTC Ombudsman office is in the second wing, and on the second floor. It is best to make an appointment.

Languages:

English

Description:

The Long-Term Care Ombudsman Program was created to address the quality of care and quality of life experienced by residents who reside in licensed long-term care facilities - nursing homes, homes for the aged, and adult foster care facilities. The ombudsman should be contacted: 1)when you have unresolved questions or concerns about care in a facility, 2)when you have questions about your rights in a long-term care facility, and/or 3)when you want to learn more about best practices and creative solutions to problems in a long-term care setting.

Special Notes:

Services are confidential and free. The Long-Term Care Ombudsman service coverage area includes these 5 counties: Barry, Branch, Calhoun, Kalamazoo & St. Joseph. A Spanish speaking interpreter is available.

Cities Served: